Plain‑English Summary of Our Terms and Conditions
To keep everything clear and straightforward, here’s a simple summary of how our services work:
- When you (as the customer) accept a quote or ask us to begin work, you agree to our Terms and Conditions.
- You agree to provide access to your property and keep lawns clear of items so that we can complete our work safely and efficiently.
- We agree to provide the services quoted, communicate clearly with you, and take reasonable care while working on your property.
- Invoices must be paid on time. Late payments may incur an administrative fee. If you’re going to be late with a payment, just let us know.
- If the scope of our work changes (for example, new or additional items are placed on the lawn), pricing may need to be adjusted.
- For tenanted properties, owners or property managers must ensure tenants keep the lawn clear of personal items and animal waste.
- If you’re a consumer, your rights under the Consumer Guarantees Act still apply.
- The full Terms & Conditions below provide more detail and apply to all services we provide.
Terms and Conditions for Services
Effective from 28 January 2026
By giving verbal instructions for work to begin at your property, or by digitally accepting a written quote from Lawn Care Manawatu, you agree to be bound by the following Terms and Conditions.
1. General
Lawn Care Manawatu will perform only the Services described and agreed upon (“Services”).
All quoted or invoiced prices include GST unless otherwise stated.
Lawn Care Manawatu may adjust pricing if the scope of work changes or if the cost of providing the service increases. If you do not agree to the revised pricing, you may request a final invoice for work completed and discontinue the Services.
You must provide all necessary information and access required for Lawn Care Manawatu to perform the Services.
2. Payment Terms
Payment in full and cleared funds is required by the due date stated on each invoice, unless otherwise agreed.
Preferred payment methods are the “pay now” function on your electronic invoice, Direct Bank Transfer, or scheduled Automatic Payment.
Commercial customer invoices must be paid no later than the 20th of the month in which the invoice is received.
If payment is not made by the due date (and no prior notice has been given), a $7.50 + GST administrative fee may be added to the next invoice to recover administrative costs.
If payment remains outstanding, you indemnify Lawn Care Manawatu for all costs incurred in recovering the debt, including solicitor/client costs on a full indemnity basis and collection agency fees.
3. Service Conditions
For tenanted properties, Lawn Care Manawatu will not remove personal items or animal waste prior to providing Services. Property owners or managers must ensure tenants understand these requirements.
Items placed on the lawn after a service price has been agreed may change the scope of work. Examples include, but are not limited to: trampolines, swimming pools, garden furniture, plants, and solar lighting.
Where the Services fall under the Construction Contracts Act 2002 (“CCA”) and a payment claim is issued, the provisions of the CCA will apply.
Written quotes are valid for 14 days from the date of issue.
Any unforeseen work or materials required to complete the Services may be charged in addition to the quoted amount, following consultation with you.
4. Goods and Intellectual Property
If Lawn Care Manawatu supplies any goods or materials (“Goods”), ownership remains with Lawn Care Manawatu until payment is made in full. Risk in the Goods passes to you upon delivery (or deemed delivery).
Where Lawn Care Manawatu designs Goods or a type of Service for you, copyright in those designs remains with Lawn Care Manawatu unless otherwise agreed in writing.
5. Liability
Lawn Care Manawatu will take reasonable care when providing the Services. To the extent permitted by law, Lawn Care Manawatu is not liable for any loss, damage, or expense arising from the Services.
Liability is limited to direct damages only and will not exceed the amount actually paid by you for the Services.
Lawn Care Manawatu is not liable for indirect, consequential, or special loss, including loss of profit.
Lawn Care Manawatu is not liable for failure to provide Services due to circumstances beyond reasonable control.
6. Consumer Guarantees Act
Where you are not a “Consumer” (as defined in the Consumer Guarantees Act 1993), or where the Goods or Services are acquired for business purposes:
a. The Consumer Guarantees Act does not apply.
b. The only warranties or guarantees provided are those expressly stated in writing.
Where you are a Consumer and not acquiring Goods or Services for business purposes, your rights under the Consumer Guarantees Act remain unaffected.
7. General Provisions
Failure by Lawn Care Manawatu to exercise any right under these Terms does not constitute a waiver of that right.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force.
These Terms are governed by the laws of New Zealand and subject to the jurisdiction of New Zealand courts.
You authorise Lawn Care Manawatu to disclose information about you to credit providers or credit reporting agencies for the purposes of credit checks, debt collection, or default reporting.
Lawn Care Manawatu may review and amend these Terms at any time. Changes take effect from the date notice is provided. If you do not agree to the changes, you may stop using the Services and request a final invoice.
Any default by you under these Terms entitles Lawn Care Manawatu to suspend or terminate the supply of Services and Goods immediately.